“A one-size-fits-all approach does not work for IT, just as it does not work for Business. Technical and organizational solutions must be tailored to each organization based on their specific needs.”
IT executives tend to bring vendors, technology, people, and the need to reorganize along with them as take on new roles. They do this without understanding their new environment. Needs and challenges must be understood before even approaching a technical solution. Organizational changes are extremely disruptive. They should be kept to an absolute minimum and undertaken only when necessary.
“People, process, technology and lead with Architecture”
In that order…having the right people following the lightest-weight processes necessary to get the job done, leveraging the right technology with appropriate design will vastly improve quality, cost and the satisfaction of both customers and team members.
Highlights
01
Cost Reduction
I have an excellent record of eliminating cost – tens of millions of dollars over the course of my career.
02
High Performing Teams
I have successfully built numerous top-knotch teams across multiple technology domains and leadership levels leveraging, internal resources, contract-to-hire, time and material, fixed-bid, and combining off, near and on shore options based on need.
03
Demonstrated Success in Delivery
Throughout my career, I’ve consistently demonstrated my ability to lead initiatives across the finish line: Spearheading RPA, workforce productivity program , IT Strategy.
04
Industry Leader
I was chosen to Co-Chair the nation connectivity workgroup for CAQH (2009 – 2011) advising the US Secretary of Health and Human Services on integration best practices for The Affordable Care Act.
05
Forward Thinking/Trusted Leader
I was selected to lead the architecture group for Fraud, Risk and “Corporate Functions” at Truist, and to lead Digital Transformation efforts for NCDOT – Turnpike Authority.
06
IT Administration and Operations
I have worked in and across most IT domains. I understand what is required to support the “Plan, Build, Run” functions of IT, and what is necessary to support the Business.
Accomplishments
- 2024 – Delivered a high-level plan for the North Carolina Turnpike Authority’s digital transformation effort.
- 2022 – 2023 – Oversaw the implementation of productivity software that monitored contingent workers across the Enterprise. By 1Q2024, it was determined that over $15 million was saved by adjusting workloads, staffing reductions, and vendor negotiations.
- 2023 – Managed an implementation of a mobile fraud notification solution which prevented $300,000 worth of fraud in the first week.
- 2020 – 2023 – Directed efforts to retire and/or consolidate multiple applications saving several hundred thousand dollars annually.
- 2020 – 2023 – Migrated several solutions to Cloud hosted environments to reduce cost and improve delivery timelines for any modifications to those systems.
- 2018 – 2020 – Oversaw the creation of an Automation Center of Excellence which implemented multiple automated solutions, allowing existing staff to work more efficiently and avoiding the need to increase staff (estimated over $500,000).
- 2013 – 2017 – Led the creation of an architecture review and governance process to help ensure technology reuse, reduce technical redundancy and debt, and to improve the quality of implementations across the enterprise.
- 2008 – 2013 – Built an Enterprise and Solution architecture practice overseeing a $100+ million dollar technical portfolio. CAQH national Co-Chair for the Affordable Care Act connectivity work group.
- Pre-2008 – Many implementations and activities including: Trizetto Facets – X12 Integration, HIPAA4010 and the beginning of HIPAA 5010.
❞
James was a very strong and competent IT leader within my application solution delivery team. Based on his professionalism and skills I was happy to support his promotion to a Sr. Director, Solution Architecture role responsible for all solutions in the fraud, risk management, enterprise governance (governance, risk and compliance) and “corporate functions” portfolio.
David White
Integrated Risk Management and Technology Leader
❞
Jim has a tremendous amount of breadth and depth in his professional experience and capabilities. He has strong knowledge in healthcare, is a strong technologist (EDI and architecture are particular strengths) and also excells at people management. Additionally, Jim has excellent communication and people skills. I would highly recommend him.
Jim Carenzo
Group Head Crump Life Insurance Services Enterprise Technology at Truist
❞
Jim is a top notch IT strategist. He was a vital support partner to my EDI development team for many years as we envisioned, prioritized, developed and implemented customer solutions for self service and administrative expense reduction. His common sense approach, thorough understanding of our business model, and ability to broker positive change across the Enterprise helped us to succeed in meeting our goals.
Morgan Tackett
Vice President, CAQH | Health Information Technology
